Updates on document requirements for market participants of JAO

Dear Market Participants,

In our new summary table, JAO sets clear requirements and communication channels for documents exchanged with market participants throughout the customer cycle.

As part of our process optimization initiative, we reviewed and updated some of our requirements in terms of hard copies and the communication channel(s) for documents.

We also would like to remind market participants that JAO has introduced the electronic signature in 2019 by accepting agreements and forms signed with a qualified digital signature. A document can either be signed only electronically or only by hand, since electronic signatures lose their validity if they are printed.

What is a qualified digital signature?

A qualified digital signature is an electronic signature that is compliant to the eIDAS regulation (EU Regulation No 910/2014) for electronic transactions within the internal European market. The qualified certificate must be issued by a Certificate Authority on the trusted list of the European Commission.

Best regards,

JAO Operations Team