API/Webservices Q&A - Outcome
Dear Market Participants,
We recently conducted a Q&A session to address the market concerns and queries regarding our API and Webservices offer. We received an overwhelming response from the participants, which further emphasized the importance of such sessions. The enthusiastic response from attendees underscored the value of these informative sessions.
Our team of experts answered the most popular questions that covered various aspects of our offerings, including authentication methods, testing environments, settlement exports, and more.
Moreover, we acknowledge the lack of communication about the updates or upcoming fixes as well as the technical documentation that needs to be improved.
We would like to express our gratitude to all who actively participated in the Q&A session and helped make it a success. We understand the importance of transparency and communication, and we will continue to work towards providing the best possible service to our market participants.
If you have any further questions or feedback, please do not hesitate to contact us through the JAO Service Desk.
Best Regards,
Operation Team
Q: Will JAO offer Single Sign On authentication or a different way to authenticate?
A: This request is under internal review to assess its feasibility.
Q: Will there be a dedicated/permanent test environment?
A: An internal assessment is currently in progress.
Q: Is it possible to add settlement methods for invoices in the WS?
A: A request to our external eCAT provider has been made to assess the feasibility.
Q: Is it possible to add a “List request by horizon” for eCat WS?
A: A request to our external eCAT provider has been made to assess the feasibility.
Q: Is it possible to add the possibility to show the credit limit via WS request?
A: A request to our external eCAT provider has been made to assess the feasibility.
Q: How many requests per user and why?
A: It is limited to 1 request per user per second for security and performance reasons. Please note that there is no limitation on the number of users per company.
Q: Can JAO provide a list of error codes?
A: Yes, it is planned to be included in the next documentation update that will be announced soon.
Q: Will JAO offer another way to reset the API user password?
A: There is no plan to add this feature as of now.