Registration process

Once JAO collects the user access form duly filled in and signed together with a copy of the user’s ID card or passport, the registration process can start:

  1. JAO’s corporate administrator will initiate the process by creating the user on ING’s InsideBusiness platform.
  2. The user will then receive his/her I-Dentity package containing an I-Dentity card together with the card reader by mail. The user will need to sign an acceptance form (included in the package) and send it by email to ibp.cards@ing.com
  3. Upon receipt of the signed acceptance form and some security checks, the user’s I-Dentity card will be activated.
  4. The user will be able to log in.