See other news

JAO to Introduce New Ticketing Platform

Published:

As part of our digital transformation journey, JAO will soon roll out a new ticketing platform to improve the way you interact with JAO Support. This next step will make managing your requests easier, faster, and more transparent.

Preparing for the Transition

As mentioned earlier, to help you get familiar with our new Support Hub, we are pleased to share some training materials with you. These include a short presentation with screenshots and explanations.

To provide you with more in-depth guidance and give you the opportunity to raise any questions, we invite you to join one of our upcoming Open Call sessions:

  • 10.09.
  • 11.09.
  • 17.09.
  • 18.09.

All four sessions will cover the same content, so you can choose the time that works best for you.


Please find the invitation attached, allowing you to easily add the session to your calendar.

Attachments